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WarmBelt Co

FAQs

Frequently Asked Questions

Quick answers to the questions we hear most.

About the Product

How does the heating belt work?

Our wearable heating belt delivers adjustable, soothing warmth and gentle massage vibration directly to your abdomen or lower back — helping to ease menstrual cramps and discomfort. It’s cordless and lightweight, so you can wear it anywhere.

Is it rechargeable?

Yes. The belt is cordless and USB-C rechargeable, so you can enjoy comforting relief on the go — at work, school, travelling, or relaxing at home.

Are the heat and vibration levels adjustable?

Yes. You can adjust both the heat and the massage settings to find the level of comfort that feels best for you.

Is it safe to use?

The belt is designed with controlled heat levels. As with any heating product, please follow the included instructions, do not use it while sleeping, and do not use it on broken or numb skin. If you are pregnant, have a medical condition, or have any concerns, speak to a healthcare professional before use.


Orders & Shipping

Where do you ship?

We ship free to 41 countries across North America, Europe, Asia-Pacific and the Middle East. The full list is on our Shipping page.

How long will my order take to arrive?

Orders are processed within 1–3 business days, and delivery typically takes 2–4 weeks. See our Shipping page for full details.

Can I track my order?

Yes — once your order ships we’ll email you tracking information, and you can also track it here at any time.

Can I change or cancel my order?

Email us as soon as possible at warmbeltco@gmail.com. We can cancel for a full refund any time before your order ships.


Returns & Refunds

What is your return policy?

You may request a return within 14 days of receiving your order, provided the item is unused and in its original packaging. See our Refund Policy for full details.

My item arrived damaged — what do I do?

We’re so sorry. Email us within 48 hours of delivery with a photo and we’ll arrange a replacement or full refund at no cost to you, with nothing to send back.


Still Have Questions?

I can’t find my question here. How can I contact you?

We’re always happy to help. Email warmbeltco@gmail.com and we’ll respond within 24 hours.